Roadside Safety Signs is committed to providing accessible customer service in full compliance with the Accessibility Standards for Customer Service under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Ontario Regulation 429/07.
Our policies, procedures, and practices are carefully designed to deliver goods and services with full respect for the dignity, independence, integration, and equal opportunity of individuals with disabilities.
All documentation required under these standards—including notices of any temporary disruptions to our facilities or services, records of employee training in accessible customer service, and our written feedback process—is readily available upon request. Such materials are provided in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA).
When responding to requests from persons with disabilities, we will make every reasonable effort to provide the document (or the information it contains) in an accessible format that meets the individual’s specific disability-related needs.
To request these documents or for any questions about our accessible customer service practices:
- By email: info@roadsidesafetysigns.com
- By phone: 905-227-8333
- By mail: Roadside Safety Signs, 1900 Allanport Rd., Allanburg, ON L0S 1A0
We value every opportunity to serve our customers and remain dedicated to identifying and removing barriers to ensure truly inclusive access for everyone.